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Magazine Name : Quality Management Journal
Year : 2016Volume number : 23Issue:04
Patient Satisfaction With Healthcare Services: A Critical Review(Article) Subject:
Healthcare Industry
,
Quality Practices
,
Patient Satisfaction Measurement
Author:
Yann B.
Ferrand
Jennifer
Siemens
Danny
Weathers
Lawrence D.
Fredendall
page:
06
-
22
Prioritizing Quality Of Product And Service Dimensions With Respect To A Product-Service System In The Public Transport Sector(Article) Subject:
Decision Support System
,
Fuzzy Ahp
,
Product-Service System
,
Pss
Author:
Mohita Gangwar
Sharma
Gopal
Kumar
page:
23
-
36
Quality Assurance In The Portuguese Census: The Contribution Of The Balanced Scorecard(Article) Subject:
Balanced Scorecard
,
Census
,
Fieldwork
,
Quality Assurance
Author:
Alvaro
Rosa
Elizabeth
Reis
Paula
Vicente
page:
37
-
49